Wastewater systems are designed to transport wastewater from residential, commercial and industrial areas. Most of us don't give a second thought to the pipes on our property, but we should.

A wastewater system can become overloaded or blocked for a number of reasons such as tree roots, fats, oils and foreign matter. This can lead to wastewater overflows that can be costly to clean up and cause environmental harm to our creeks and waterways.

Here are some suggestions for how you can protect your wastewater system:

• Repair or replace cracked pipes.
• Replace broken pipes.
• Keep inspection points clear.
• Don't connect stormwater to the wastewater system.
• Keep maintenance holes clear.
• Repair damaged or low-lying gullies.

For more information read the  wastewater fact sheet (72kb).

Blocked wastewater pipes

Allconnex Water is responsible for maintaining the wastewater system.

This includes the junction arm where your house drainage pipes connect to the wastewater system.

If a blockage or potential blockage occurs in the Allconnex Water system, contact us on 1300 000 WATER (1300 000 928).

Property owners are responsible for making sure your property's wastewater pipes and plumbing are in good condition.

You are responsible for any blockages in the wastewater pipe up to the point where it connects with Allconnex Water's wastewater system.

If you have wastewater overflow on your property or see overflow in Gold Coast, Logan or Redland districts please phone us immediately.