Class A+ recycled water is the highest quality of recycled water for non-drinking purposes in Queensland. It undergoes a rigorous treatment process (449kb) before being supplied to customers. Comprehensive quality assurance systems are in place to ensure the water meets Class A+ recycled water requirements.

Class A+ recycled water in Pimpama and Coomera

Class A+ recycled water is now available to dual reticulated properties within the Pimpama Coomera Master Plan region.

All new homes and businesses in the region have two separate pipe networks supplying their water. This system is called dual reticulation. This means our customers are connected to:

The drinking water network
Class A+ recycled water network.

For easy identification, the Class A+ recycled water network is coloured purple. This includes water mains, meters, pipes, taps and hoses.

The essential 7 step check for dual reticulated properties

1. Turn off drinking water supply at the property boundary and rainwater tank pump and/or valve.

2. Turn on all internal taps. Taps should run dry.

3. Flush all toilets. Toilets should refill if connected to recycled water supply.

4. Turn on external taps. Any external drinking water taps should run dry. Taps continuing to run are connected to recycled water supply and should be coloured purple and marked with appropriate signs.

5. Turn off recycled water supply and turn on drinking water supply and rainwater tank pump and/or valve. Run recycled water supply dry via external taps or toilet flushing.

6. Turn on internal water using appliances. Appliances that do not fill are connected to incorrect supply.

7. Turn on recycled water supply.

When turning the recycled water or drinking water supplies back on, slowly turn on the tap that is located furthest from the meter. This will purge all air from the pipeline while it is being recharged.

For more information on this process or to report an incorrect connection, service difficulties or emergencies call 1300 000 WATER.

Left hand threaded purple recycled water taps

For properties with purple recycled water taps with a left hand thread, standard hose fittings may not correctly fit your recycled water taps. Allconnex Water has tap adaptor fittings available to address this issue. Two fittings per household are available. To arrange for collection please call 1300 000 WATER (1300 000 928) to make an appointment.

Class A+ recycled water is 45 per cent cheaper than drinking water

The cost of Class A+ recycled water is 45 per cent less than drinking water. This allows residents and businesses to save on their water bills.

The health and safety of our customers is of paramount importance. To ensure this, Class A+ recycled water is produced to the standard prescribed in the Public Health Regulation 2005 Schedule 3C. The Terms of Use for Class A+ recycled water outline the responsibilities of the supplier, Allconnex Water and the Class A+ recycled water customers - Terms of Class A+ recycled water use document (419kb).

Audit of Class A+ recycled water properties

Allconnex Water offers an audit on Class A+ recycled water properties within the Pimpama Coomera Waterfuture Master Plan area at no cost. Please complete the request form (37kb) and fax or email it back to the address on the form.

Class A+ recycled water uses

Class A+ can be used for	Class A+ can not be used for
Irrigation of lawns, gardens, fruit trees and vegetable crops (fruit and vegetables should be rinsed in drinking water before consumption). Flushing toilets. Washing cars, houses and other similar outdoor uses. Filling ornamental ponds, water features and fountains. Approved commercial, construction and industry uses. Fire fighting (except fire sprinkler systems).	Drinking. Cooking or kitchen purposes. Personal washing such as baths, showers, bidets and hand basins. Domestic evaporative coolers. Washing clothes. Swimming pools and spas. Recreation, such as playing under sprinklers and water toys. A water source for pets and livestock. Filling rainwater tanks or other storages.

Further information on Class A+ recycled water

Annual summary Class A+ recycled water quality (78kb)

Class A+ recycled water treatment process (1199kb)

How Class A+ recycled water is produced (224kb)

Class A+ recycled water availability frequently asked questions (296kb)