• $55.94 per quarter.

The wastewater service charge is $142.66 per quarter.

For further details please refer to Logan - fees and charges.

Do I still get my pensioner subsidy from the State Government from 1 July 2011?

Yes. If you are a qualified pensioner concession card holder, you may be entitled to a State Government pensioner rebate.

Will Allconnex Water continue to offer a discount if I have a concealed leak?

When you pay water charges you pay for:

• Water consumption - the water you have used, as measured by your water meter.
• Water service charge - for ongoing connection or the ability to connect to the water distribution system.
• Wastewater service charge - for ongoing connection or the ability to connect to the wastewater distribution system.
• A wastewater volumetric charge for non-residential properties as appropriate.
• Trade waste quality charges for businesses as appropriate.

How can I pay an Allconnex Water account?

A list of payment options will be sent out with your water and wastewater account and can be viewed at Logan - ways to pay.

Will my account number be the same as my rate assessment number?

Your water and wastewater account will have a different water assessment number.

Can I get my water and wastewater account sent to a different address (other than my rates notice)?

At this stage, your water and wastewater account will go to the same address as your rates notice.

Can I elect how often I receive my water and wastewater account?

You will continue to receive your water and wastewater account on a quarterly basis similar to your rates notice.

What happens if I can't pay my account?

Please contact Allconnex Water on 1300 000 WATER (1300 000 928) as soon as possible to discuss payment options.

Who do I contact about my water and wastewater account?

Contact Allconnex Water on 1300 000 WATER (1300 000 928).