Every property has its own individual water meter. In duplexes, group or strata titled properties, there may only be one meter servicing some or all of the dwellings. Your water meter registers all water used at your property and is read by Allconnex Water. The water you use is shown as water consumption on your water and wastewater account.
How to locate your water meter
The location and type of water meter differs across the Allconnex Water district.
Most water meters are above, at or below ground level with a plastic or metal lid marked Water Meter. Your water meter is usually located towards the front of your property, near either the left or right boundary.
If you are unable to locate your water meter, please contact Allconnex Water on 1300 000 WATER
(1300 000 928) or info@allconnex.com.au.
If you are building a property please go to the New Connections section of this website.
How to read your water meter
There are a range of different meters in use, but with each model the black numbers register kilolitres (kL) (these are used for billing) and the red numbers register litres.
Working out your daily water usage
- Record the numbers from your water meter.
- At the same time a day later, record your water meter reading.
- Subtract the first reading from the second reading.
- This is your household's daily water usage.
Now you have your daily water usage. See our tips on how to save water.
About your water meter (126kb) will provide handy information to calculate your daily usage.
Don't forget to check for leaks
After turning off all taps and water using appliances in and around your property, check the water meter for signs of movement. If the dials on the meter are moving there could be a leak. If there is no movement at the meter, take a reading and do not use any water including the toilet for at least 30 minutes, and then take another reading. If the meter reading has increased, there is a leak and you should contact your plumber. Find out more about potential water problems and leaks.