• $91.37 per quarter.

The wastewater service charge is $7.1329 base charge per unit.

For further details please refer to Logan - fees and charges.

Will Allconnex Water continue to offer a discount if I have a concealed leak?

 Allconnex Water will continue to offer relief to customers who can prove they have experienced a concealed leak (subject to terms and conditions).

What am I actually paying for?

When you pay water charges you pay for:

• Water consumption - the water you have used, as measured by your water meter.
• Water service charge - for ongoing connection to the water distribution system.
• Wastewater service charge - for ongoing connection to the wastewater network.
• A wastewater volumetric charge for non-residential properties as appropriate.
• Trade waste quality charges for businesses as appropriate.

How can I pay an Allconnex Water account?

A list of payment options will be sent out with your water and wastewater account and can be viewed at Logan - ways to pay.

Will my account number be the same as my rate assessment number?

Unfortunately no. Your water and wastewater account will have a different water assessment number.

Can I get my water and wastewater account sent to a different address (other than my rates notice)?

Unfortunately no. At this stage, your water and wastewater account will go to the same address as your rates notice.

Can I elect how often I receive my water and wastewater account?

Unfortunately no. You will continue to receive your water and wastewater account on a quarterly basis similar to your rates notice.

What happens if I can't pay my account?

Please contact Allconnex Water on 1300 000 WATER (1300 000 928) as soon as possible to discuss payment options.

Who do I contact about my water and wastewater account?

Contact Allconnex Water on 1300 000 WATER (1300 000 928).