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Our media centre provides a list of media statements.

It also provides members of the media with the contact details for our media manager and other important information contained within our media guidelines.

Media Releases

Media release	In brief
Avoid contact with flood waters 25 January 2012	Allconnex Water is reminding all customers to avoid contact with floodwaters as they could pose potential health risks.
Wet weather notice for Gold Coast customers 25 January 2012	Allconnex Water is asking Gold Coast customers not to backwash their swimming pools unless overflows are threatening property.
Redland customers receive lower water bills 23 January 2012	Allconnex customers in Redlands may be surprised when they open their latest water bill. Some customers may notice they are on average about $40 less than the previous bill.
We're reading water meters in Logan 12 January 2012	Allconnex Water is out and about reading water meters across Logan this month.
Allconnex Water holiday opening hours 19 December 2011	Allconnex Water wishes its customers a safe and happy holiday period and would like to advise its operating hours over the next two weeks.
Logan bill extension available until 22 December 19 December 2011	Logan customers are encouraged to contact Allconnex Water by 22 December if they need an extension or other payment assistance for their November bill.
Councils appoint Mark Williamson as new Allconnex Water Board Chair 2 December 2011	Allconnex Water is pleased to announce the appointment of Mark Williamson as the new Allconnex Water Board Chair.
Interest-free extensions for Logan customers 25 November 2011	Allconnex Water is encouraging customers who have difficulty paying their latest water and wastewater bill to contact them for an immediate extension or other payment assistance.
No loss of water supply at Dunwich 15 November 2011	Allconnex Water advises Dunwich residents and visitors they will no longer lose water from 2pm today.
CEO appointed 4 November 2011	The Board of Allconnex Water has pleasure in announcing the appointment of Andrew Foley to the role of CEO, Allconnex Water.
Allconnex rewards water wise students 26 October 2011	Allconnex Water has announced the winners of its ‘Make your water mark!’ competition as part of National Water Week.
GCCC decision provides clarity 16 September 2011	Allconnex respects the right of the Gold Coast City Council to resolve the future of the provision of water services to its ratepayers, says Allconnex CEO Kim Wood.
Logan customers to receive accounts 23 August 2011	Allconnex Water will issue water and wastewater accounts to approximately 94,000 Logan customers from 23 August.
New reservoir to cater for growth 16 August 2011	Allconnex Water is investing more than $250,000 to improve its water services at Dunwich with the construction of a new 250,000-litre reservoir.
Allconnex displays environmental commitment 16 August 2011	Allconnex Water is undertaking a comprehensive Vegetation Management Program on the banks of Oxley Creek at Forestdale.
Coombabah plant forges ahead 16 August 2011	Allconnex Water is building its $65 million Coombabah Wastewater Treatment Plant Stage 5 to cater for anticipated growth in the area.
Allconnex committed to working with Councils 09 August 2011	Allconnex Water is disappointed by Redland City Council’s decision on 8 August to withdraw from Allconnex, however we respect their decision.
Gold Coast customers to receive accounts 29 July 2011	Allconnex Water has recently issued July 2011 water and wastewater accounts to Gold Coast customers. Despite Gold Coast City Council’s decision to take back its water management from Allconnex, all accounts require payment.
Allconnex cleans up at AWA awards 25 July 2011	Allconnex Water has cleaned up at the 2011 Australian Water Association’s (AWA) Queensland Water Awards taking out three of the six awards.
Allconnex advises traffic changes on Ferry Road 18 July 2011	Allconnex is advising the public that a single lane on Ferry Road north-bound is closed again this morning between 9am and 12pm.
Ongoing Allconnex repairs to wastewater main at Bundall 14 July 2011	Allconnex Water is continuing work to repair a wastewater main at the corner of Racecourse Drive and Daimler Drive, Bundall.
Traffic update to burst wastewater main at Bundall 14 July 2011	Allconnex Water is requesting motorists to avoid the Racecourse Drive area at Bundall over the next few days while repairs are undertaken on a wastewater pipeline.
Allconnex repairs wastewater spill at Bundall 13 July 2011	Allconnex Water is working to repair a wastewater main following a spill at the corner of Racecourse Drive and Daimler Drive, Bundall.
Allconnex Chair resigns 13 July 2011	Allconnex Water Chairman John Dempsey today tendered his resignation, effective as at 30 September 2011.
July water summaries issued to Redland customers 12 July 2011	Redland customers are about to receive their next quarterly water and wastewater summary from Allconnex Water, arriving with Redland City Council rate notices from 13 July 2011.
Allconnex helps businesses to save 12 July 2011	Allconnex Water is assisting local businesses to save thousands of litres of water annually through its Business Watersaver program.
Allconnex employee takes out water industry award 8 July 2011	Allconnex Water employee Brendan Schutz has won this year’s prestigious Water Industry Operators Association of Australia (WIOA) Queensland Operator of the Year (Civil Works) award.
Allconnex account payment changes for Gold Coast 7 July 2011	Gold Coast water consumers have been asked to take note of important changes to how they pay their accounts.
Allconnex Water 2011/12 prices announced 28 June 2011	Allconnex Water charges will increase by 3.6% for all customers, not just residents and small businesses in 2011/12, with the water retailer extending the State Government CPI cap to all customer bills.
Allconnex customers warned about text message scam 20 June 2011	Allconnex Water has urged its Gold Coast, Logan and Redland customers to remain vigilant after reports a fake business is trying to gain access to bank details.
Allconnex presents Quarterly Performance Report 25 May 2011	Allconnex Water presented its Quarterly Performance Report for Quarter 3 to Gold Coast City Council today.
Meter reading for Logan 25 May 2011	Allconnex Water will read meters in a number of areas across Logan for two weeks commencing 6 June.
Logan customers advised of billing changes 24 May 2011	Logan customers are about to receive their next quarterly water and wastewater account from Allconnex Water.
Meter reading for Gold Coast 24 May 2011	Allconnex Water will read meters in the central and southern Gold Coast over the two weeks commencing yesterday, 23 May.
Meter reading for Redlands 24 May 2011	Allconnex Water is reading meters in the Redlands area until 18 June.
Proposal to roll over existing employee agreements 24 May 2011	Allconnex Water has been negotiating a new agreement to cover employees across the Gold Coast, Redland and Logan districts.
Easter holidays closures 21 April 2011	Allconnex Water customers can make emergency enquiries on the usual number (1300 000 928) during the upcoming Easter public holidays.
Allconnex Water comments on today's Parliamentary announcement 7 April 2011	Allconnex Water had no advance notice of today's announcement by Premier Anna Bligh. CEO Kim Wood said given the Government's decision, the statutory authority would now consult with its three participating Councils.
Educating watersavers of the future 30 March 2011	Children attending Bright Horizons Early Childhood Center at Labrador were introduced to Allconnex Water's free Watersaver Education Program this week.
A statement by Chairman John Dempsey 29 March 2011	The Allconnex Water Board is providing direction to Allconnex in strict accordance with the participation agreement obligations set down by its three participating councils.
Students celebrate World Water Day with Allconnex Water 22 March 2011	The Allconnex Water Pimpama Coomera Recycled Water Treatment Plant is hosting a school tour in recognition of World Water Day.
Allconnex Water live and local in Logan 18 March 2011	Logan businesses attending this weekend's Live and Local Expo will be encouraged to become Business Watersavers and connect to a sustainable business future.
Allconnex responsible for setting prices 8 March 2011	Allconnex Water is responsible for setting water prices and charging customers.
Majority of Gold Coast customers settle water accounts on time 4 March 2011	An overwhelming majority of Gold Coast customers have paid their Allconnex Water accounts on time. The bills which were due last Friday 24 February included water and wastewater services.
Allconnex Water makes its mark with school students 2 March 2011	Allconnex Water has launched its Watersaver Education Program with a school tour today at its Pimpama Coomera Wastewater Treatment Plant.
Alerting Gold Coast customers to water leaks 11 February 2011	Allconnex Water alerts customers to potentially undetected water leaks on their properties and provides a generous leakage rebate
Allconnex staff delivering safe and reliable services 10 February 2011	Allconnex staff are getting on with the job of delivering safe, reliable and high quality water and wastewater services to residents of the Gold Coast, Logan and Redland.
Check for water leaks 9 February 2011	Customers who receive an unusually high water and wastewater account could have a leak, and should contact Allconnex Water immediately.
Queensland Competition Authority draft report released 9 February 2011	A draft report released today by the Queensland Competition Authority (QCA) has found that Allconnex Water charges below recovery costs for water and wastewater services.
Allconnex plans move to Robina 9 February 2011	Allconnex staff will start relocating to the new corporate headquarters at The Rocket in Robina from late March 2011.
Infrastructure, bulk water behind water price increases 8 February 2011	Allconnex Water is very mindful of the impact of price increases - that came into effect on 1 July 2010 - to the residents of the Gold Coast, Logan and Redland. It does not take the decision to move prices lightly and will carefully weigh any future pricing decisions.
Assistance for flood-affected customers 18 January 2011	Allconnex Water is offering assistance to its customers affected by the South East Queensland flood event of 10-14 January 2011.
Conserve water during floods 13 January 2011	With so much of South East Queensland experiencing flooding, using a little less water over the next week or two could help our flood-affected neighbours.
Water network coping well in Gold Coast, Logan and Redland 11 January 2011	The water supply network and sewerage systems operating in the Gold Coast, Logan and Redland areas are coping well, with no major flood-related water or wastewater issues reported.
Holiday operating hours 22 December 2010	Please note our operating hours over the holiday period.
Robina move 9 December 2010	Allconnex Water corporate headquarters will be based at Robina.
New Beith reservoir work starts 8 December 2010	Construction will start in January on a $13 million, 20 megalitre reservoir that will increase water storage capacity for the growing residential areas of New Beith and Flagstone.
Legislation changes affecting Allconnex Water 8 December 2010	Allconnex Water welcomes the changes introduced through the Water and other Legislation Amendment Bill on 28 November.
New water and wastewater accounts for Gold Coast 8 December 2010	Allconnex Water’s Gold Coast customers will receive their new water and wastewater account in the mail from January 2011.
Allconnex Water Annual Report released 2 December 2010	Allconnex Water’s inaugural Annual Report 2009-2010 was tabled in State Parliament on Tuesday 30 November 2010.
New water network becomes a reality 4 November 2010	Logan Village’s new $7 million water network and expanded wastewater network is on target for completion by the middle of next year.
Water winners prizes presented 27 October 2010	Allconnex Water celebrated National Water Week (17-23 October) with the presentation of prizes in a school art competition.