There are a number of ways you can contact us:

Phone

1300 000 WATER (1300 000 928)
+61 7 5570 7600

Fax

1300 009 824

Email

info@allconnex.com.au

Post

PO Box 8042
Gold Coast MC 9726

Visit us

Gold Coast

Customers are no longer able to access counter services at Gold Coast City Council offices for Allconnex Water payments, applications or inquiries.

We have established our own front counter within the Gold Coast City Council administration building at 135 Bundall Road, Bundall, Gold Coast, where our team is assisting customers wishing to submit forms and applications. 

Allconnex Water counter at Gold Coast City Council Administration Centre

135 Bundall Road, Bundall
Open Monday to Friday, 8am to 5pm (except public holidays) 

Please click on map for a larger, more detailed map.

 

 

 

Logan

Logan City Council Administration Centre

150 Wembley Road, Logan Central
Open Monday to Friday, 8am to 5pm (except public holidays)

Beenleigh Customer Service Centre

58-60 Manila Street, Beenleigh
Open Monday to Friday, 8am to 4.45pm (except public holidays)

Jimboomba Customer Service Centre

18-22 Honora Street, Jimboomba
Open Monday to Friday, 8am to 4.45pm (except public holidays)

Redland

Cleveland Customer Service Centre

Corner Middle and Bloomfield Streets, Cleveland

Capalaba Customer Service Centre

Capalaba Place, Noeleen Street
Open 8.30am to 4.30pm – Monday, Tuesday, Thursday, Friday (excluding public holidays). Wednesday 10am to 4.30pm.